SHIPPING & REFUND POLICY
At BHAWYA SURI, every piece is made with love, just for you! We want to make sure your experience with us feels as special as the outfits we create. Here’s everything you need to know about shipping, exchanges, and refunds.
Once you place an order, we start working on it with care and attention. Since everything is made-to-order, it takes 10-12 days for your piece to be ready.
As soon as it’s shipped, we’ll send you an email with the tracking details so you can follow its journey to you.
We deliver all across India and internationally! You can check if we ship to your country by selecting your location at checkout.
We’d love to cover everything for you, but customs and duties depend on each country’s regulations. If your country charges any additional fees, you’ll need to pay them when receiving the order.
To avoid surprises, we recommend checking your country’s customs rules online or with local authorities. BHAWYA SURI is not responsible for customs or duty charges.
If Your Order Is Returned to Us
If your package gets returned due to an incorrect address, non-acceptance, or unpaid customs fees, we can re-ship it, but the extra shipping cost will be covered by you.
If you’d rather cancel the order, we’ll refund the amount after deducting shipping costs (both ways) and any customs fees paid.